26/10/2023

To allow for enhanced service level to the continuity of care, Bulk Billing will apply to GP consults for the following groups:
-Pensioner Concession Card holders
-Healthcare Card holders
-Department of Veterans’ Affairs (DVA) Health Card holders
-Children under the age of 16 years, including childhood vaccinations

If you hold a current healthcare/pensioner concession/DVA card, kindly register it or ensure these details are up to date at our reception to assist with the above.

Please note that your GP reserves the right to apply a private fee if deemed appropriate.

1/10/2023
Important notice for patients:

Register MyMedicare with Box Hill Superclinic.

This allows the clinic and your GP to provide you with additional benefits such as:
-Bulk billed consults may become available for enrolled MyMedicare patients especially for children under 16, pensioners and concession card holders.
-Extended telehealth consultations with your GP
-Greater continuity of care and connections with more appropriate care in General Practice, especially for people who visit the hospital frequently.

Enroling is simple. You can do it via your Medicare Online Account or in person at our reception desk.

Eligibility criteria for registering in MyMedicare, you must have either a medicare card or a Department of Veterans’ Affairs (DVA) Card.

**Important changes to our billing policy**

From 1st August 2023, consultations with GPs at Box Hill Superclinic will attract a $20 out of pocket fee for standard consults and a $30 out of pocket fee for long consults. The full consultation fee (medicare rebate + out of pocket fee) will be charged and the medicare rebate will be processed upon payment.

This is due to unavoidable costs of operations and we have continued to offer bulk billing services for as long as possible. Our team will continually review medicare rebates or tenders that would allow us to provide easy access to healthcare services.

For more information, please see our billings policy.

Mask Policy

Box Hill Superclinic has a Face Mask Policy for the health and safety of our community which includes vulnerable patients and personnel. Anyone entering the clinic is required to wear a mask – including doctors, nurses, staff and patients.

Thank you for your understanding and cooperation.

You can follow up with our latest updates or see examples of our efforts on our Facebook Page at https://www.facebook.com/boxhillsuperclinic/